PM Team Conflict Resolution Guide
=================================

Create a team conflict resolution guide for project managers.

Situation details:
- Project: [name]
- Conflict type: [interpersonal/resource/priority/technical]
- Parties involved: [roles — not names]
- Impact on project: [describe]
- Urgency: [immediate/this week/monitor]

CONFLICT RESOLUTION GUIDE

CONFLICT ASSESSMENT

Type of conflict:
- Task conflict: [disagreement about work approach]
- Relationship conflict: [interpersonal friction]
- Process conflict: [disagreement about how to work]
- Resource conflict: [competing for same resources]

Severity assessment:
- Low: [affecting morale but not output]
- Medium: [slowing progress on deliverables]
- High: [blocking project progress]
- Critical: [team member threatening to leave]

CONFLICT RESOLUTION APPROACHES

APPROACH 1 — COLLABORATIVE (win-win)
Best for: High-stakes issues where both perspectives matter
Steps:
1. Meet with each party separately
2. Understand each perspective without judgment
3. Identify underlying interests vs stated positions
4. Facilitate joint problem-solving session
5. Develop mutually acceptable solution
6. Document agreement
7. Follow up in [X days]

APPROACH 2 — COMPROMISE
Best for: When time is short and both parties must give something
Steps:
1. Clarify each party's minimum requirements
2. Identify middle ground
3. Present compromise
4. Get commitment from both parties

APPROACH 3 — DIRECT DECISION (PM decides)
Best for: Blocking issues needing immediate resolution
Steps:
1. Gather facts from both sides
2. Make decision based on project best interest
3. Communicate decision clearly
4. Monitor implementation

PM CONVERSATION SCRIPTS

Opening with conflicting party:
"I want to understand your perspective on [issue].
Help me understand what is most important to you here."

Facilitating joint session:
"We are here to find a solution that works for the project.
Each of you has raised valid points. Let's focus on [shared goal]."

Delivering PM decision:
"After hearing both perspectives, here is my decision and why.
I understand this may not be what everyone wanted, but here is the reasoning."

FOLLOW-UP PLAN
- Check in with both parties: [X days later]
- Document resolution in project log
- Monitor for recurrence
- Escalate if not resolved: [to whom]

Source: https://promptzyo.com/prompt/pm-team-conflict-resolution-guide